WE CONTINUE TO SUPPORT OUR LOCAL ARTISANS UNDER STRICT COVID-19 POLICIES.
WE ARE HERE FOR OUR CUSTOMERS WITH DAILY, FRESH DELIVERIES IN SUPPORT OF YOUR RE-OPENING PLANS.

Company Info

Featherstone started in the 1980s with a man and a van delivering bread to restaurants in Manhattan.

The large majority of our products are made by local New York region bakeries and food manufacturers.

We are primarily a wholesale distributor of breads, sweets and pastries.

Through our consumer offering, Bread Basket NYC, everyone can enjoy the warm and toasty goodness of bread and baked goods through curated baskets delivered to your door.

Customers

Please complete the customer inquiry form here. A member of our customer service team will be in touch with you to finalize your onboarding.

Our phone lines are open from 8am until 2.30pm Monday to Friday. Our phone lines are currently closed on Saturdays and Sundays.

You can always reach out by email at: orders@featherstonefoods.com

There are several ways an order can be placed.

a)      Email your order to orders@featherstonefoods.com

b)      Call one of our helpful customer service representatives at 718-456-5400

c)      Online Ordering coming soon

Featherstone is located in the Bronx, NY and delivers on its own fleet of trucks within a 100 mile radius, covering from New Haven, CT to Philadelphia, PA and to Montauk, NY. See delivery area map here.

Featherstone delivers to most locations within its delivery zones 7 days per week, however, the schedule is necessarily reduced at the furthest points during the slower seasons.

Due to the current challenging environment, we are operating on slightly reduced hours. 

Our current office hours are 9am-1:30pm Monday through Friday.  All orders for next day delivery or changes to orders, must be placed by 1:30pm.  The office is closed on Saturday and Sunday.

We do offer a select product line that can be ordered after hours, you can call our Night Manager after 10pm at 718-456-5400.

For a “Bread Emergency” outside of our business hours, please contact

Eli Richman @ 914-497-2204 or Lisa Saltzman @ 914-438-7077.  We will do our best to get you the breads you want.

Within NYC the minimum order is $40 and outside NYC it is $50. However, in order to help customers get back on their feet after the impact of COVID-19, Featherstone has significantly relaxed its order minimums.

We are happy to provide you with several payment options (Note that due to the Covid-19 impact on business our remittance instructions have changed). You may set up ACH or credit card through our online portal, Biller Genie. Here, you can pay individual invoices, or set up autopay to reduce the hassle. If you do not have an account, please email ar@featherstonefoods.com for assistance. For additional information on payment by check and wire transfer, please see our new remittance instructions.

Vendors

Please complete the vendor inquiry form here. A member of our vendor partnerships team will be in touch with you to discuss your request.